Our FlexSTICK warranty covers the FlexSTICK product and accessories to perform for a full one year from the date of purchase. Our guarantee covers normal use, excluding batteries, rubber feet and foam-grip handle. We will replace or repair any defective items or any problem related to workmanship or product quality during that time (one year). Abuse and/or misuse of products are not covered. Worn or lost feet (rubber tips), along with foam handles are not covered for wear during the first year. Our springs (both regular and firm) have a LIFETIME warranty, and FlexSTICKS will gladly replace them if they ever wear out or fail.
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Your order will ship within two to three business days of ordering. We generally ship same day or next business day after an order is placed. US shipment method is usually USPS mail; or, FedEx Home Delivery/Ground. We ship from Grapevine, TX. US shipments generally arrive from 1 to 4 business days after leaving our warehouse. If you require a specific carrier, please add a NOTE on your order, or give us a call!
Questions? Call us 888.556.6948